The most important hire that I never made
As a startup founder and CEO, one of my biggest hiring mistakes was a role I never created for my company.
How to lose a user in 10 days
A product that doesn't prioritize retention, onboard users, or solve a real problem is like a leaking bucket.
Create a culture of gratitude
Whether you're a startup founder or a middle manager at a large corporation, remember to thank your employees for their contributions.
Don't trust your gut
I was in a meeting when I heard someone say "Trust your gut" regarding changes
to the user interface of a large e-commerce website. I was stunned. In an age in
which we
This may fail (and that's OK)
When my last company failed in 2018, I felt broken. I had just spent nearly six
years of my life working towards something that ultimately amounted to nothing.
At least, that's how it